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Frequently Asked Questions

Frequently Asked Questions What’s included in the “base” rate? The base rate is the cost to hire the house and its furnishings, fixtures and appliances. It includes linen for the beds, towels and kitchen towels. What is the address? “Glenview” is located in Megalong Valley, on a quiet road, secluded from neighbours. For security reasons, […]

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ID Verification

ID Verification All guests who stay at “Glenview” must provide Proof of ID. Our insurer requires us to verify ID for guests staying at “Glenview”. Acceptable ID includes an Australian Driver’s License, Passport, or other Government ID. For peace of mind, you may wish to obscure some information (we only need to see your first […]

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Terms and Conditions

Terms and Conditions General Some of the things that make “Glenview” Megalong Valley so special, like its proximity to wilderness or secluded location, also mean it may not meet every person’s specific needs. Please read our Terms & Conditions,  House Rules and the NSW Code of Conduct carefully to make sure “Glenview” is right for you. By booking a stay at […]

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NSW Code of Conduct

NSW Code of Conduct The NSW Government has introduced a Code of Conduct for the Short-term Rental Accommodation Industry (“The Code”) which comes into effect from 18 December 2020.  The main objectives of The Code are to:  1. Set out the rights and obligations of short-term rental accommodation Hosts, Guests and other industry participants. 2. […]

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Responding to Covid-19

Responding to Covid-19 What this information covers • Safeguarding health and wellbeing • Changes and Cancellations How we’re safeguarding health and wellbeing With the Coronavirus causing us all to think more about health and hygiene, especially when outside our own homes, we wanted to let guests know about some features of “Glenview”, our maintenance practices, […]

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WiFi Terms of Use

WiFi Terms of Use By connecting to “Glenview” Wi-Fi, you are agreeing to our Terms of Use.  • Unmetered internet for web browsing, email, social media & video calling. Video streaming (Netflix, Stan, Binge etc.), gaming and cloud storage (iCloud, OneDrive, Drop Box etc.) is metered with a limit of 1.5Gb p/day – about the equivalent to […]

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House Rules

House Rules You’re on holiday – we want you to relax, enjoy and make yourselves at home. Just like most homes, we do have some rules to ensure Check In/Checkout • Check-in is 3.30pm, check-out is 11.00am (we do our best to be flexible, but any change to these times must be confirmed by us […]

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